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Conversation AI Voice

A Conversational AI Voice Assistant is an advanced voice bot that interacts with your customers in real-time — just like a human agent.
It recognizes intent, tone, and language, answers questions, qualifies leads, reminds users about events, collects payments, and escalates complex cases when needed.
This is not just another IVR bot — this is your brand’s first voice.

A Conversational AI Voice Assistant is an advanced voice bot that interacts with your customers in real-time — just like a human agent.
It recognizes intent, tone, and language, answers questions, qualifies leads, reminds users about events, collects payments, and escalates complex cases when needed.
This is not just another IVR bot — this is your brand’s first voice.

Meet Your AI Voice Assistant

An intelligent voice automation tool that speaks your customer's language — literally.

Key Features of Conversational Voice AI

  • Handles up to 120 voice calls per minute

  • Supports 150+ languages with dynamic switching during a call

  • Interruptible logic: user can interrupt the bot and redirect the flow

  • Integrated with your CRM, SMS, WhatsApp, Email, and more via One API

  • Combines script-based logic with AI-powered intent recognition

  • GDPR, ISO 27001, and ISO 9001 compliant

  • Real-time analytics: transcripts, results, actions, missed or completed calls

Contact Manager

How our customers are using AI Voice Assistant

Inbound Agent

Outbound Agent

Inbound Agent

Appointment Scheduling

Books consultations or service calls during live conversations.

Product & Service FAQs

Answers common questions and navigates users to the right info.

Customer Onboarding

Guides new users through setup and first-time actions.

Feedback Collection

Collects satisfaction data after interaction.

Multilingual Support

Serves global audiences with live multilingual switching.

After-Hours Availability

Handles calls during off-hours and weekends.

Lead Follow-Ups

Automatically calls interested leads to maintain momentum.

Appointment Reminders

Sends timely voice reminders to reduce no-shows.

Promotional Campaigns

Delivers voice-based offers and seasonal promotions.

Payment Collection

Calls about overdue invoices or pending payments.

Event Invitations

Invites contacts to webinars, demos, or events and confirms attendance.

Subscription Renewals

Notifies users about upcoming renewals or reactivation campaigns.

Interested in a special offer?

Ready to reach further?
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How the AI Voice Assistant Integration Works

  • Connect via One API (Voice, SMS, WhatsApp, Email, Viber)

  • Upload or co-create your call scripts and logic

  • Configure intent flows, fallback handling, and CRM triggers

  • Launch test runs and verify logic together

  • Go live — start handling voice calls from day one

Contact Manager

Solutions

Whether you're qualifying leads, sending payment reminders, or re-engaging customers — Conversational AI Voice helps businesses automate customer communication with speed, clarity, and a human touch.

Ease of Development

JavaScript
Python
PHP
Copied!

const axios = require('axios');

axios.post(
  'https://sms.bsg.world/rest/send',
  {
    destination: '41793026727',
    originator: 'BSGSMS',
    message: 'This is a sample message',
  },
  {
    headers: {
      Authorization: 'Bearer {your_api_key}',
      'Content-Type': 'application/json',
    },
  }
)
.then(res => console.log('Sent:', res.data))
.catch(err => console.error('Error:', err.response?.data || err.message));

import requests

r = requests.post(
    'https://sms.bsg.world/rest/send',
    json={
        'destination': '41793026727',
        'originator': 'BSGSMS',
        'message': 'This is a sample message'
    },
    headers={
        'Authorization': 'Bearer {your_api_key}',
        'Content-Type': 'application/json'
    }
)

print('Sent:', r.json() if r.ok else r.text)

$ch = curl_init('https://sms.bsg.world/rest/send');

curl_setopt_array($ch, [
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_POSTFIELDS => json_encode([
        'destination' => '41793026727',
        'originator' => 'BSGSMS',
        'message'    => 'This is a sample message'
    ]),
    CURLOPT_HTTPHEADER => [
        'Authorization: Bearer {your_api_key}',
        'Content-Type: application/json'
    ]
]);

$res = curl_exec($ch);
echo 'Sent: ' . $res;
curl_close($ch);
Code it your way

Integrate your customers’ favorite channels and build the experiences they expect — with full control over logic, flow, and delivery.

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Support 24/7
AI Helper

Conversational AI Voice Pricing

With clear pricing plans, you get full control over costs while accessing powerful messaging features that grow with your business.

Benefit from ultimate channel flexibility

  • Engage customers 24/7 with AI-powered voice and chat agents

  • Automate repetitive queries while keeping the human touch

  • Scale support and sales across SMS, Viber, WhatsApp, RCS

  • Unify all channels under one API for seamless orchestration

Alina Yastremska

Outbound manager, Growe

“The Voice Assistant in BSG handled all requested languages and even detected emotional tone to escalate the dialogue — no scripts needed”
Maryna Bondarenko

CEO, Sunny Way

“Deployment took two days. Within a week, the bot was handling 40% of repeat requests without live agents.”
Marko Bregant

Head of Marketing Department, Poliklinika Identalia d.o.o

“BSG Voice Assistant sounds natural, adaptive, and human — not like a call center robot. Dialogues switch smoothly between 2 languages in real time.”
Tom Becker

CTO, Medikit Systems

“From onboarding to post-launch support, BSG made us feel like a top-tier client. The level of ownership and technical competence they bring is rare in CPaaS.”
Nico Brandt

Marketing Automation Lead, RivoTech

“It’s not just about the tools. With BSG, we have a real partner — proactive, transparent, and focused on our results. That’s what made the difference.”