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Marketing

Automate Insurance Journeys with AI Messaging

BSG AI CPaaS helps insurers go beyond policies and payouts — to deliver real-time, relevant, and respectful customer experiences.
From onboarding to claims, keep every conversation smooth, secure, and scalable.

BSG AI CPaaS helps insurers go beyond policies and payouts — to deliver real-time, relevant, and respectful customer experiences.
From onboarding to claims, keep every conversation smooth, secure, and scalable.

Delivery Quality

We don’t just deliver messages.
We protect every route they take.

At BSG, we combine telecom-grade infrastructure with intelligent monitoring to ensure that every SMS, voice, or messaging packet is safe, verified, and delivered without compromise.

Thanks to multi-layer protection and real-time analytics, you stay in control of your traffic quality and reputation — even in high-volume or high-risk environments.

99%

Tested via independent
monitoring

100%

Real-time fraud detection &
filtering enabled

24/7

Traffic control via
White/Blacklist API

Reliable Communication, Smarter Insurance

Insurance runs on trust, timing, and clear communication.

With BSG’s AI CPaaS, insurers can automate and personalize messaging at every touchpoint — from quote to claim — across SMS, Voice, WhatsApp, Email, and more.

Missed Renewals = Lost Revenue

  • Automated Renewal Reminders via SMS, Email, or WhatsApp.

  • Trigger-based Messaging based on policy end dates.

  • 1-Click Renewal Links with Short URLs or Smart Buttons.

  • AI Voice Bot Follow-ups for real-time confirmations.

Contact Manager

Real Impact for Insurance Providers

  • 90%+ open rates on SMS messages.

  • 3x faster claim resolution with automated updates.

  • 30% drop in support volume via AI Assistants.

  • 99.999% platform uptime.

  • Global delivery with local compliance.

Contact Manager

Security & Compliance Concerns

  • 2FA (Two-Factor Authentication) via SMS, Voice, or Viber.

  • Number Verifier API to detect fake or inactive numbers.

  • Real-Time Fraud Detection with customizable White/Blacklist API.

  • GDPR & ISO-Compliant Infrastructure.

Contact Manager

Use Cases

Automate policy renewal reminders via SMS, Email, or Voice — and reduce churn.

Secure access to personal data and confirm customer actions with OTP and number validation.

Upsell policies and engage customers with targeted, personalized campaigns.

Send real-time claim status alerts and provide 24/7 AI voice support to improve satisfaction.

BSG Academy

Learn how to launch effective SMS campaigns in minutes. Watch 3 quick videos from BSG Academy and get step-by-step guidance on setting up, sending, and optimizing your bulk SMS campaigns.

Explore the BSG Platform like a pro using our short guide!

Open SMS marketing with BSG! Sending SMS campaigns has never been easier.

How to Add Your Own Domain on BSG AI CPaaS Platform.

Interested in a special offer?

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Alina Yastremska

Outbound manager, Growe

“The Voice Assistant in BSG handled all requested languages and even detected emotional tone to escalate the dialogue — no scripts needed”
Maryna Bondarenko

CEO, Sunny Way

“Deployment took two days. Within a week, the bot was handling 40% of repeat requests without live agents.”
Marko Bregant

Head of Marketing Department, Poliklinika Identalia d.o.o

“BSG Voice Assistant sounds natural, adaptive, and human — not like a call center robot. Dialogues switch smoothly between 2 languages in real time.”
Tom Becker

CTO, Medikit Systems

“From onboarding to post-launch support, BSG made us feel like a top-tier client. The level of ownership and technical competence they bring is rare in CPaaS.”
Nico Brandt

Marketing Automation Lead, RivoTech

“It’s not just about the tools. With BSG, we have a real partner — proactive, transparent, and focused on our results. That’s what made the difference.”

Products

BSG brings together every channel you need into one seamless interface.
No more switching platforms. Just real-time, reliable insurance communication — made simple.

Conversational AI Voice

Automate claims, policy questions, and renewals via AI Voice Bot — fast, 24/7, multilingual support.

2FA

Protect user logins, policy updates, and payouts with secure two-factor authentication via SMS or Voice.

Outbound Marketing

Send personalized insurance offers, renewal reminders, and seasonal campaigns via SMS, Viber, and Email.

Omnichannel messaging for claims, renewals, and support

  • Fast API integration with insurance platforms

  • AI automation for alerts and status updates

  • 99.99% uptime and industry-grade compliance

Useful Materials

The Best Time to Send Your SMS Marketing Campaign

In today’s digital marketing, a time when you send your content is critical for the

Moving Customers Through Funnel of Sales: BSG Voice Bot Implementation Case

Conversational AI technologies have made significant strides across various industries, improving conversion rates, fostering robust

Artificial Intelligence and Two-Factor Authentication: A Match Made in Security Heaven

Two-Factor Authentication (2FA) is a cybersecurity measure that uses at least two factors to verify