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Marketing

AI CPaaS for Transportation & Logistics

Delivering a package is one thing. Delivering peace of mind? That’s where BSG comes in.
In logistics, timing isn’t just everything — it’s the difference between a happy customer and a lost one. With BSG AI CPaaS, your messages move as fast as your trucks.

Delivering a package is one thing. Delivering peace of mind? That’s where BSG comes in.
In logistics, timing isn’t just everything — it’s the difference between a happy customer and a lost one. With BSG AI CPaaS, your messages move as fast as your trucks.

Delivery Quality

We don’t just deliver messages.
We protect every route they take.

At BSG, we combine telecom-grade infrastructure with intelligent monitoring to ensure that every SMS, voice, or messaging packet is safe, verified, and delivered without compromise.

Thanks to multi-layer protection and real-time analytics, you stay in control of your traffic quality and reputation — even in high-volume or high-risk environments.

99%

Tested via independent
monitoring

100%

Real-time fraud detection &
filtering enabled

24/7

Traffic control via
White/Blacklist API

From Depot to Door — Keep Everyone in the Loop

With SMS, Voice, WhatsApp, RCS, and Email all running through one smart API, your updates
go out on time — and land where they matter most.

Reschedules, Returns, and Real-Time Replies

Two-way messaging lets customers reschedule, confirm, or reroute — no call center needed. AI Voice Assistant handles common questions like:

  • Where’s my package?

  • Can I change the delivery time?

  • Leave it with my neighbor?

Your support team steps in only when truly needed.

Contact Manager

Verified. Tracked. Delivered.

BSG isn’t just fast — it’s fraud-proof.

Our telecom-grade network includes:

  • Real-time spam filtering & verification.

  • White/Blacklist API for traffic control.

  • Smart routing with 99.99% uptime.

Protect your reputation and your customers’
trust — message by message.

Contact Manager

Smarter Decisions with Every Delivery

From dashboards to delivery receipts, BSG’s platform gives you insight into every interaction:

  • Open & click rates.

  • Delivery confirmation logs.

  • Heatmaps of customer replies.

Use this data to tweak your routes — and your ROI.

Contact Manager

Use Cases

Keep customers informed with real-time tracking and status updates

Protect portals and systems with instant verification codes.

Send smart offers to repeat customers or inactive clients.

Use AI Voice or SMS to notify drivers of route or pickup changes.

BSG Academy

Learn how to launch effective SMS campaigns in minutes. Watch 3 quick videos from BSG Academy and get step-by-step guidance on setting up, sending, and optimizing your bulk SMS campaigns.

Explore the BSG Platform like a pro using our short guide!

Open SMS marketing with BSG! Sending SMS campaigns has never been easier.

How to Add Your Own Domain on BSG AI CPaaS Platform.

Interested in a special offer?

Ready to reach further?
Let’s talk

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Alina Yastremska

Outbound manager, Growe

“The Voice Assistant in BSG handled all requested languages and even detected emotional tone to escalate the dialogue — no scripts needed”
Maryna Bondarenko

CEO, Sunny Way

“Deployment took two days. Within a week, the bot was handling 40% of repeat requests without live agents.”
Marko Bregant

Head of Marketing Department, Poliklinika Identalia d.o.o

“BSG Voice Assistant sounds natural, adaptive, and human — not like a call center robot. Dialogues switch smoothly between 2 languages in real time.”
Tom Becker

CTO, Medikit Systems

“From onboarding to post-launch support, BSG made us feel like a top-tier client. The level of ownership and technical competence they bring is rare in CPaaS.”
Nico Brandt

Marketing Automation Lead, RivoTech

“It’s not just about the tools. With BSG, we have a real partner — proactive, transparent, and focused on our results. That’s what made the difference.”

Products

Your logistics business runs on timing, trust, and transparency.
BSG’s AI CPaaS platform gives you all the tools to automate communication, secure operations, and boost delivery performance — without extra complexity.

Conversational AI Voice

Automate calls for delivery confirmations, driver coordination, and address clarifications — no agents needed.

2FA

Secure driver apps, warehouse systems, and customer portals with instant verification codes.

Outbound Marketing

Send delivery updates, delay alerts, route changes, or special offers in bulk via SMS, Viber, or Email.

Faster communication with drivers and customers — across any channel

  • Higher delivery success through real-time alerts and smart segmentation

  • Full control, from 2FA to number verification

  • Built-in automation to save time and reduce manual tasks

  • Save time and costs with automation that scales

Useful Materials

Top 5 SMS Strategies for Promoting Your New Product in Retail + Free SMS Texts

SMS marketing is indispensable in today’s retail landscape for its direct and immediate communication. With

5 SMS Benefits For Logistics Companies

The goal of logistics companies is simple: deliver goods from point A to point B

Exploring the Pros and Cons of Using Voice Bots in Customer Service

Voice bots, also known as voice assistants or chatbots with voice capabilities, have emerged as