Healthcare runs on timing, trust, and clear communication.
But outdated tools, scattered systems, and rising patient expectations make that harder than ever.
BSG AI CPaaS helps healthcare providers deliver critical messages, automate routine interactions All in One.
Healthcare runs on timing, trust, and clear communication.
But outdated tools, scattered systems, and rising patient expectations make that harder than ever.
BSG AI CPaaS helps healthcare providers deliver critical messages, automate routine interactions All in One.
At BSG, we combine telecom-grade infrastructure with intelligent monitoring to ensure that every SMS, voice, or messaging packet is safe, verified, and delivered without compromise.
Thanks to multi-layer protection and real-time analytics, you stay in control of your traffic quality and reputation — even in high-volume or high-risk environments.
Tested via independent
monitoring
Real-time fraud detection &
filtering enabled
Traffic control via
White/Blacklist API
Healthcare systems are often fragmented — CRM, EHR, phone, email, chat — with no single view.
BSG unifies all communication across one API and one platform.
Orchestrate SMS, Email, WhatsApp, Voice, Viber.
Personalize by name, appointment type, or condition.
Trigger messages based on patient data or actions.
Stay compliant with built-in safeguards.
When you share lab results, prescriptions, or care instructions — delivery, timing, and privacy are non-negotiable.
OTP-based identity checks.
GDPR-compliant messaging.
Branded, auditable communication.
Multi-channel redundancy.
Natural, human-like conversations.
Handles routing, instructions, and simple queries.
Escalates only when needed.
Available 24/7, in 150+ languages.
Remind patients about appointments, tests, or vaccinations based on health history or location.
Secure patient access to medical records or appointment booking via one-time codes.
Promote health services like check-up packages, discounts, or seasonal campaigns.
Chat with patients in real time to reschedule, answer questions, or collect symptoms.
Deploy a 24/7 AI Voice Assistant for your front desk — in minutes, not months.
Follow 3 quick BSG Academy videos to design, launch, and improve your Voice AI: scheduling & rescheduling calls, prescription/refill requests, intake & FAQs, no-show recovery, and smooth handoff to staff when needed.
Interruptible, multilingual, and integrated via One API/webhooks with your CRM/EHR. Track outcomes with real-time dashboards.
Automating Calls & Appointments
Real Voice Assistant Conversation
Remind the Patient About the Appointment
Outbound manager, Growe
CEO, Sunny Way
Head of Marketing Department, Poliklinika Identalia d.o.o
CTO, Medikit Systems
Marketing Automation Lead, RivoTech
Integrate once — streamline everything from booking to follow-up.
Reach your customers globally with the BSG omnichannel platform. Utilize SMS and Viber Authentication.
Reach your customers globally BSG omnichannel platform. Utilize SMS and Viber Authentication.
Send appointment reminders, test results, and follow-ups across preferred channels
Ensure data privacy and security with verified access (OTP, 2FA)
Reach patients with voice, SMS, WhatsApp, or email — all via one API
Improve care with real-time support and automated workflows
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