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Customers expect real-time answers, personalized offers, and smooth delivery updates.
BSG helps retail and eCommerce brands deliver the right message on the right channel — all from one platform, powered by AI.
Customers expect real-time answers, personalized offers, and smooth delivery updates.
BSG helps retail and eCommerce brands deliver the right message on the right channel — all from one platform, powered by AI.
At BSG, we combine telecom-grade infrastructure with intelligent monitoring to ensure that every SMS, voice, or messaging packet is safe, verified, and delivered without compromise.
Thanks to multi-layer protection and real-time analytics, you stay in control of your traffic quality and reputation — even in high-volume or high-risk environments.
Tested via independent
monitoring
Real-time fraud detection &
filtering enabled
Traffic control via
White/Blacklist API
Cart left behind? Order status unclear? No reply to a product question? That’s revenue walking away.
Orchestrate communication across SMS, Viber, Email, WhatsApp, and Voice.
Send promotions, confirmations, and support replies from one place.
Use fallback logic when one channel fails.
Keep full control via One API.
“Where’s my order?” “Can I update my address?”
With BSG, customers get answers in seconds — through chat or voice — while your team stays focused.
AI Voice Assistant handles post-order questions.
2-Way messaging via SMS, WhatsApp, or Viber.
Smart routing to live agents when needed.
See what performs — in clicks, opens, and conversions.
BSG gives you one view to track and improve every campaign and touchpoint.
Send order updates, delivery alerts, and stock notifications based on customer behavior or location.
Protect checkout and account actions with OTP via SMS, Viber, or Voice — in real time.
Boost sales with promo campaigns, restock alerts, and cart recovery messages.
Offer real-time chat support via WhatsApp, RCS, or WebChat — for product questions, returns, or tracking.
Learn how to launch effective SMS campaigns in minutes. Watch 3 quick videos from BSG Academy and get step-by-step guidance on setting up, sending, and optimizing your bulk SMS campaigns.
Explore the BSG Platform like a pro using our short guide!
Open SMS marketing with BSG! Sending SMS campaigns has never been easier.
How to Add Your Own Domain on BSG AI CPaaS Platform.
Outbound manager, Growe
CEO, Sunny Way
Head of Marketing Department, Poliklinika Identalia d.o.o
CTO, Medikit Systems
Marketing Automation Lead, RivoTech
Seamless omnichannel flows, behavior-based triggers, AI-driven personalization, easy eComm and CRM integration, reliable fallback with tracking, and global delivery with local compliance.
Reach your customers globally with the BSG omnichannel platform. Utilize SMS and Viber Authentication.
Reach your customers globally BSG omnichannel platform. Utilize SMS and Viber Authentication.
Send order updates, delivery alerts, and cart reminders via any channel
Protect payments and logins with OTP and 2FA
Automate promos, feedback requests, and support flows through one API
Chat with buyers in real time — reduce cart abandonment and boost loyalty
30% of SMS fail — not because of content, but numbers. Verify before you send.
The start of the school year: when parents trade in their summer margaritas for the
Talking to customers these days is more than just emails or phone calls. Businesses need
