background
For finance

Banking, Financial Services & Insurance

BSG’s solutions empower you to simultaneously thwart fraud, ensure compliance, and deliver a seamless customer experience. 
Register for free Contact the expert
hero

SMS Services for
Financial Industry

Omnichannel Platform

Enhance both operational efficiency and customer experience while also offering a way to streamline communication with our omnichannel solutions.
  • Enhanced Customer Engagement. Communicate with customers across various channels (SMS, email, Viber, etc.), and ensure consistent and seamless interactions.
  • Improved Customer Service. Boost loyalty by allowing customers choose their preferred communication channel, leading to faster and more efficient resolution of queries.
  • Personalized Communication. Send personalized messages, offers, and advice, making the customer feel valued and understood.
  • Real-Time Notifications and Alerts. Important notifications such as transaction alerts, policy updates, or market changes can be disseminated quickly and efficiently across multiple channels.

Bulk SMS

Guarantee customer engagement and satisfaction through timely, efficient, and cost-effective communication with your customers, utilizing SMS banking for enhanced interaction.
  • Immediate and Direct Communication. Our Bulk SMS solution, ideal for SMS banks, enables instant sending of transactional and promotional messages directly to your customers’ mobile phones.
  • High Open Rates. With high open rates, critical information is more likely to be seen and read by your customers.
  • Cost-Effective. Reduce operational costs by sending information via bulk SMS which is more cost-effective than other modes of communication.
  • Feedback and Surveys. Collecting customer feedback via SMS surveys is an efficient way to gauge satisfaction and improve services.

Voice Bot

Elevate customer service for the financial sector with our Voice Bot platform. Enhance customer service, reduce costs, improve accessibility, and gain valuable insights.
  • 24/7 Customer Service. Voice bots provide round-the-clock customer support, answering 100 calls per minute and resolving issues outside of traditional business hours.
  • Cost Reduction. Implementing support bots can significantly reduce labor costs associated with customer service, as they can automate routine inquiries and transactions.
  • Improved Accessibility. Make financial services more accessible if you find it challenging to use digital platforms, like the elderly or the visually impaired.
  • Reducing Human Error. Minimize the risk of human error by automating responses and transactions. Improve the accuracy of information and transactions.

Two-Factor Authentication

Enhance your banking security with our scalable two-factor authentication banking solution, crafted for optimal user conversion and easily accessible through a single, convenient API.
  • Fraud Prevention. By requiring a second form of verification, 2FA helps prevent fraudulent activities like identity theft, unauthorized transactions, and phishing attacks.
  • Increased Security. With 2FA, you can add an extra layer of security beyond just a username and password, significantly reducing the risk of unauthorized access to customer accounts and sensitive financial data.
  • Reduced Operational Costs. When you add two-factor authentication to your website, you prevent fraud and security breaches, and this saves you significant costs associated with addressing such incidents.
  • Enhanced Customer Trust. 2FA Offers robust security measures that can improve your customers’ trust in your ability to protect their financial assets and personal information.
background
Fill in the form and your personal BSG manager will get back to you

    First Name *
    Last Name *
    Email *
    Company Name *
    I agree to BSG privacy policy

    Why choose BSG for SMB?

    192

    Countries coverage

    11

    Countries’ operator licenses

    40+

    Zero-hop connections

    background

    Bring your communication with customers to a new level

    Get started