Most BSG customers run a single channel and just two products — leaving delivery rates, fraud filtering, and entire communication channels on the table, all already included in their integration. Take the 60-second health-check and book a Quarterly Delivery Review, where we break your stack down by the numbers.
Free for existing customers · with your account manager · once a quarter
Most BSG customers run a single channel and just two products — leaving delivery rates, fraud filtering, and entire communication channels on the table, all already included in their integration. Take the 60-second health-check and book a Quarterly Delivery Review, where we break your stack down by the numbers.
Pick how it's set up today — and see on the right just how much stack potential is still untapped.
There's headroom: cascade, filtering and a tariff review add a noticeable lift. That's exactly what we cover on the Delivery Review.
Book a MeetingA delivery breakdown across your geos and carriers: where you dipped, where you can lift, what changed on the routes.
A delivery rate dips on a route, suspicious traffic spikes — we reach out to you first, we don't wait for a ticket.
Volume grew — your rate should reflect it. Reprice against actual traffic, without waiting for the contract to end.
New geos, new channels, new products — we plan your expansion alongside your product roadmap.
Every point of delivery you're losing right now on single-channel SMS is real authentications and real payments.
HLR/MNP before you send — you stop paying for dead numbers and fraud ranges.
Switching on cascade or Lookup is a configuration on BSG's side — not a new project for your engineers.
Failover SMS → Viber → Voice. The fastest delivery gain of anything you can switch on — configured on our side.
Silent number verification for onboarding and anti-AIT. A faster KYC funnel, fewer fraud signups, and savings on codes.
A pre-campaign cleanup and a filter before every send: dead numbers and wrong carriers stop eating your budget.
Payout statuses, limits, receipts — in a channel with buttons and branding instead of flat SMS. Fewer support tickets.
An email + SMS cascade for critical merchant messages: incidents, chargeback alerts, document deadlines.
Automate Tier-1 requests: "code didn't arrive," verification status, basic onboarding questions — by voice, 24/7.
At the Review, we'll show you the new API capabilities, webhooks, and features that shipped since your integration — and which of them are worth your sprints.
An updated document pack (DPA, certifications, audit logs) — before your regulator or internal audit ever asks for it.
Higher delivery and auth conversion — a ready-made contribution to your quarterly metrics. Take the numbers straight from the Review into your report.
Nothing — it's part of working with BSG as an existing customer. We want your traffic to grow with your business, not to charge you for messages that never land.
Yes. Rate reviews are tied to your actual volume, not your signing date. If traffic has grown significantly, request a review right now via the form below or through your account manager.
No. The cascade is switched on by configuration on BSG's side for your existing traffic. Lookup is a separate REST endpoint using the same API key; a typical integration takes hours, not weeks. RCS/WhatsApp require sender registration — we'll walk you through it.
No, write to us now — [email protected] or your manager. The Review is planned optimization; a route degradation is an incident we tackle right away.
45 minutes with the people who own the context (usually payments ops + engineering), and optionally your internal auth-conversion metrics so we can line them up against our delivery data. Everything else, we prepare.
Not a demo or a product pitch — an analysis of your actual traffic.
If volume grew, you'll leave the Review with new terms up for approval.
Pick a slot — we'll confirm and prep the data before the meeting.
For existing BSG customers. Not a customer yet? Start with a delivery check.
OTP means one-time password — see how it works, compare delivery channels, and cut verification costs with cascade routing.
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