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Voice Bot
for Call Automation

Create dialogue scripts, understand the customer’s needs from the first seconds, and engage in natural conversation. Leave routine tasks to the Voice Bot, focus on company management and creative tasks. Save your resources and maintain 24/7 communication!

Value for Business and Benefits

Understands customer phrases:
Capable of conducting two-way communication in 45+ languages, processes not only speech but also keyboard input.
Recognizes voicemail:
The Voice Bot automatically ends the call when it reaches voicemail, saving unnecessary costs.
Calls timely and quickly:
The Voice Bot will call your customer base in the shortest time. News, promotions, incentives – customers will stay informed even during peak hours.
Analyzes conversations:
Identifies interest, warms up the customer base, sends reminders about visits, and much more – the Voice Bot easily segments the audience and identifies interested customers.
Expands possibilities:
Communicates with customers directly and collects feedback, bypassing the limitations of SMS or email campaigns.
Optimizes costs:
Reduces operational and communication costs since you only pay for the actual talk time – no more paying for communications with inactive contacts.
What Can a Voice Bot Do?
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Handles outgoing and incoming calls
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Recognizes voicemail and saves unnecessary costs
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Analyzes conversations using AI
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Automatically performs actions and integrates with your CRM system
Infinite Number of Calls per Minute

45+ Languages for Service

0$ Setup and Launch Price

Starting from 0.1$. Payment only for minutes of conversation

Real Voice Bot Case Studies

Listen to how the Voice Bot conducts a full-fledged dialog with real people and helps businesses perform tasks in various niches.

  • Offer an additional service
  • Remind you of an incomplete purchase
  • Offer better cooperation
  • Invite to an event or seminar
  • Remind the customer about the visit and move the customer to a new stage of the Funnel
Choose your niche
Online school
Online school
iGaming #1
iGaming #2
Online school

Voice Bot processes the database of customers who have previously applied and offers them to become a student of a new course in a dialog. It answers additional questions about the price and schedule of classes, and at the end sends an additional SMS with a link to registration.

Positive results of the conversation with the Voice Bot:

  • Returns 6 out of 10 students in 15 minutes
  • Recognizes voice and answers even in the background noise
  • Sends an SMS with a link to the course during the conversation
Listen to the story
iGaming #1

Voice bot processes a database of gamers that previously registered in Gilded Leopard Casino. It offers them a code for a 100% bonus followed by an alternative offer of 50 free spins. The voice bot automatically sends users that responded positively the offer code after the end of the conversation.

Positive results of the conversation with the Voice Bot:  

  • 7 gamers out of 10 express their interest in the offer. 
  • More than 30% of gamers that have been inactive for a while used the bonus  
  • More than 40% of gamers to which a voice bot speaks to make a deposit shortly 
Listen to the story
iGaming #2

Voice bot processes a database of gamers that previously registered in an online casino. It provides personalized recommendations (Pharaoh’s Treasures) based on customer preferences (Scarlet Pyramid). It also shares information that may make a customer interested in the offer   

Positive results of the conversation with the Voice Bot:  

  • 6 gamers out of 10 try the recommended game  
  • More than 60% of gamers to which a voice bot speaks to make a deposit shortly  
  • The voice bot sends an SMS with details and a link to a game after the end of the conversation 
Listen to the story

Flexibility in Voice Bot Configuration

  1. Simultaneously recognizes multiple languages.
    A great advantage in markets where the population speaks multiple languages.  
  2. Handles incoming calls
    If a customer misses a call, they can call the number. The Bot will take the call and provide the necessary information.  
  3. Understands not only language but also keyboard input
    The Voice Bot can use DTMF to obtain user input via phone keypad buttons.  
  4. Performs automated actions
    After a call, the Voice Bot can send an SMS with additional information or transfer data to the CRM system.  

Main features of Voice Bot from BSG

  • Convinient integration via API in your CRM 
  • Recognition of Voicemail systems 
  • Support for DTMF (Dual-Tone Multi-Frequency) Input
  • Audio recordings of conversations and their transcription into text are provided 
  • Online Reporting
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Use our complex of services

Voice Bot+SMS+Viber with additional tools for cleaning and segmenting contacts,
personalization, dashboards, and reports.

Voice Bot Reporting

  • Track campaign results: view results in your account, receive reports automatically in a convenient way (Telegram or Email). 
  • Collect analytics: see how many people responded to the bot and who showed interest. 
  • Segment your audience: categorize contacts based on their level of interest and prioritize the most active leads. 

How BSG creates a Voice Bot

1

Briefing

Our team initiates a meeting to identify needs and discuss the case that will serve as the basis for creating the script, determining the number of calls per day, and their schedule.

2

Development

The team designs the bot’s logic, approves the dialogue script with the client.

3

Testing

The client provides contacts for testing, calls are made, and a report is provided based on the results.

6

Improvement

Based on test calls and the client’s feedback, the bot undergoes additional training and script adjustments.

5

Launch

The Voice Bot starts working according to the campaign parameters.

4

Results

The client receives call analytics, and our team monitors the quality of service delivery.

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Use our complex of services

Voice Bot+SMS+Viber with additional tools for cleaning and segmenting contacts,
personalization, dashboards, and reports.

Benefits of the Voice Bot from BSG

  • Starting from 0.1$ per minute with per-second billing
  • Personal manager
  • Free project development
  • Integration with other BSG services
  • Automated actions (e.g., sending SMS)
  • Analyzes conversations using AI
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Pay only for what you use!