Enrich SMS channel capacity with two-way direct messaging – communicate directly with clients. Dialogue generates good business and helps close more deals.Call the manager
Grow customer relationships
Let customers send SMS directly to your company and reply right away. Upgrade from one-way texting to two-way.
Transmit replies to your project
Implement 2-way messaging features into your CMS or CRM. Get notifications on incoming messages and receive clients’ answer within your systems.
Boost leads engagement
Receive responses to initiate SMS conversation. Retain customers, arrange surveys, confirm bookings, and approve scheduled appointments via 2-way texting.
Reduce no-shows and last-minute cancellations, facilitate transactions, gather product feedback, and drive sales with high customer retention.
Free incoming SMSWe offer free incoming SMS for 37 countries, check whether your country is on the list. You need to pay only for outgoing messages and the Sender name. To start using 2Way SMS, just apply the registration form to register the Sender and make the setup fee.
Reusable templatesBuild a collection of your own standard SMS templates. Use templates to optimize and simplify the campaign creation flow. All templates are stored within the SMS section of your BSG account, so you can manage and apply them for bulk and for two-way campaigns.
Detailed reportsView detailed information on outgoing and incoming SMS. All replies are organized by contact. You have advanced statistics on each sent campaign, detailed user activity inputs, and financial reports. Use the data to inspire you to make changes in the communication approach that encourages customers to dialogue.
Seamless integrationIntegrate reliable messaging into your system with an open and fully-documented SMS API. Connect two-way messaging to your event points and receive replies right into your CRM. Confirm appointments, documents received, or anything else initiated by your system. Open direct access to your clients’ personal channel.
How much does it cost?
Price per outgoing SMS min 0.010 EUR
Price per incoming SMS free
Sender fee from 5 EUR/mo.
Purchase of sender number is requiredtwoway
Perfect tool to begin a dialogue with customers
Let your customers text you like a friend. Follow up with them to confirm transactions or re-schedule the appointments via SMS and provide information on demand. Use two-way texting for collecting reviews, organizing polls, and providing promotional activities that will boost customer engagement.
Increase repliable messaging conversion rate
Enable real-time interaction with clients and nudge them to conversion. Help customers resolve their issues, and they pay you back with high loyalty, good recommendations, and repeat purchases. Empower your customer care team to provide a human touch and deepen connection with the warm leads.
We value your opinion
Help us deliver the best product by answering 3 short questions:
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Are you already using 2-way SMS service?
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What features are you currently using? (Select all that apply)
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What 3 features do you want to improve your 2-Way SMS service?
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Please leave your contact information, and we will notify you about the new 2Way SMS features.
Thank you kindly!