BSG utilizes HTTP cookies (and similar or complementary technologies) to 1) make this website safe, functional, and accessible (through the use of mandatory cookies) and 2) understand how you use our website (through the use of optional cookies) in order to improve your experience and to provide you with personalized content.

The information in the cookie text files may be related to your personal preferences or your device and is intended to make the site operate according to your expectations. The information contained in cookies does not usually identify your identity directly but is helpful in providing you with a more personalized user experience.

In accordance with the requirements of the General Data Protection Regulation (GDPR) privacy and security law that governs how the personal data of individuals in the EU may be processed and transferred, we provide you the possibility to prohibit the use of certain types of cookies when you use our website.

Read our Cookie Notice and the Privacy Policy for detailed information on how BGS collects and uses cookies. Please note that prohibiting the use of certain types of cookies may affect your interaction with the website and limit the accessibility of services we offer you. Choose the appropriate category below to learn more and to disable cookies.

Accept All cookies*
*Recommended for comfortable use of the site
Accept only necessary cookies
Accept only selected cookies
Necessary cookies
Social media
Analytics
Marketing

BSG blurs the boundaries
of Content Perception

We are a professional team that creates powerful content for your business. Read our articles and implement the best ideas that improve your communications with clients and optimize business processes.

Increase in Up-Sales and Average Order Value: Voice Bot by BSG Case

Upselling is a strategy used to increase customer lifetime value, potentially offering savings of up

Enhancing Conversions and Making Communication Clearer: BSG Voice Bot Case

High rates of customer request conversions are the key to success in online marketing as

Re-engaging Inactive Customers: BSG Voice Bot Use Case

In today’s dynamic business environment, re-engaging inactive customers is crucial for sustaining a thriving business.

The Future of Voice Bots: How AI is Revolutionizing Customer Service

Effective customer service is a key component of any successful business strategy. To underline this,

Voice Bots in Banking: Opportunities and Challenges

Imagine a future where you can start your day by accessing all the information you

A Developer’s Guide to One-Time Passwords (OTPs)

Cyber attacks have become an ever-present danger threatening to shut down digital activities. Cybercriminals’ activities

Choosing the Right Conversational AI for Business: Voice Bot or Chatbot?

Customer service is the primary strategic function of any developing business. The way your company

2FA Tech and Trends to Keep an Eye On in 2023 and Beyond

As more companies handle the sensitive digital data of their customers, the issue of potential

An Overview of Types of SMS Marketing Campaigns

SMS marketing has become a dominant marketing channel marketers use worldwide. The reasons for this

Stay tuned

Be first to know top marketing tips and communication software news.
Get insights from BSG experts to your inbox once a month.

I agree to BSG privacy policy
Submit
Alina Yastremska

Outbound manager, Growe

“The Voice Assistant in BSG handled all requested languages and even detected emotional tone to escalate the dialogue — no scripts needed”
Maryna Bondarenko

CEO, Sunny Way

“Deployment took two days. Within a week, the bot was handling 40% of repeat requests without live agents.”
Marko Bregant

Head of Marketing Department, Poliklinika Identalia d.o.o

“BSG Voice Assistant sounds natural, adaptive, and human — not like a call center robot. Dialogues switch smoothly between 2 languages in real time.”
Tom Becker

CTO, Medikit Systems

“From onboarding to post-launch support, BSG made us feel like a top-tier client. The level of ownership and technical competence they bring is rare in CPaaS.”
Nico Brandt

Marketing Automation Lead, RivoTech

“It’s not just about the tools. With BSG, we have a real partner — proactive, transparent, and focused on our results. That’s what made the difference.”