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Inbound Message

What is an Inbound Message?

Inbound messages are typically messages that are sent to a user by an external source and can contain information, requests, or other content. They are typically received through email, text messages, fax, or other types of communication. Inbound messages can range from personal correspondence to business notifications and can contain important information or require the user to take action. To receive SMS replies programmatically, businesses use services like BSG's Two-Way SMS.

Depending on the type of message, the user may be required to take some type of action, such as replying to the message or clicking a link. The user may also receive notifications of the inbound message, such as an email notification or a text message alert.

A reply to an inbound message is technically an A2P message flowing the other way — from the business back to the person. For the practical side of this, check out BSG's How Does the SMS API Work and What Are the Benefits?.